Privacy Policy

Effective Date: December 30, 2024
Last Updated: September 2, 2026

Introduction

Holy Sourdough ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website HolySourdough.com and use our marketplace services.

Please read this privacy policy carefully. By using Holy Sourdough, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

We collect information you provide directly when you:

• Create an account (name, email address, phone number)
• Set up a bakery profile (business name, location, photos)
• Place an order (delivery address, payment information)
• Contact us for support
• Subscribe to newsletters or notifications

Automatically Collected Information

When you use our Website, we automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website or source
• Location data (with your permission, for finding local bakeries)

2. How We Use Your Information

We use your information to:

• Provide and maintain our marketplace services
• Process transactions and send order confirmations
• Connect Breadseekers with local Bread Angels
• Send promotional communications (with opt-out options)
• Improve our website and user experience
• Respond to customer service requests
• Comply with legal obligations
• Detect and prevent fraud or abuse

3. Information Sharing

We may share your information with:

Bread Angels (Sellers)

When you place an order, we share necessary information with the Bread Angel to fulfill your order, including your name, contact information, and delivery/pickup details.

Service Providers

We work with third-party companies for payment processing, email delivery, analytics, and hosting. These providers are bound by confidentiality agreements and can only use your data to provide services to us.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect the rights, property, or safety of Holy Sourdough, our users, or others.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze how our site is used
• Personalize your experience

You can control cookie preferences through your browser settings. Disabling cookies may affect some Website functionality.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL/TLS encryption for all data transmission
• Secure password hashing
• Regular security audits
• Limited employee access to personal data

Payment Security: We do not store credit card information on our servers. All payment processing is handled by PCI-compliant third-party processors.

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

• Access – Request a copy of your personal data
• Correction – Update or correct inaccurate information
• Deletion – Request deletion of your account and data
• Opt-out – Unsubscribe from marketing emails at any time
• Portability – Request your data in a portable format

To exercise these rights, contact us at privacy@holysourdough.com

7. Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately and we will delete it.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for legal, accounting, or business purposes even after account deletion.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. Contact us to exercise these rights.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Website after changes constitutes acceptance of the updated policy.

11A. Mobile Information and Text Messaging

When you give us your mobile number to book a stay, place an order, or receive updates, we use it to send you transactional and customer-care text messages about your stay, order, or account. You can opt out at any time by replying STOP; reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Data controller: RoundGoods Consulting Group, LLC (operating Holy Rogue Network)
Mailing address: 4690 E 5500 S, Price, UT 84501, USA

Email: privacy@holysourdough.com
General Support: support@holysourdough.com
Website: HolySourdough.com